Pre-hospitalization for peace of Mind
During the pre-admission process, our friendly reception staff will:
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Provide you with all the necessary account information.
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Tell you more about the services available at the hospital.
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Help you obtain an authorisation number from your medical aid, however, we encourage you to ensure that you have all the necessary information from your medical scheme regarding your hospital stay.
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Help you familiarise yourself with the hospital.
Required Items
For administrative purposes the following items are required upon admission:
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Your identification document or passport
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Your medical aid card
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Authorisation number supplied by your medical aid, or the letter of guarantee issued by your insurer
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X-rays, if applicable
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Chronic medication, if staying overnight
Catering to all your needs.
Meal requests
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All hospital meals are provided in accordance with a patient’s health requirements and meals are determined in conjunction with a certified dietician.
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We are able to provide special meals e.g. kosher and halaal.
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If you would like to request a special meal please do so during your pre-admission or upon admission at the hospital.
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Special meals attract a surcharge as these meals are specially ordered from one of our pre-approved local suppliers.
For enquiries
Call Reception: 012 336 6000
Email: reception@louispasture.co.za
Private room request
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For your convenience, our hospital is able to accommodate patients in private rooms. These room types are available on request for an additional fee and are based on availability at the time of admission.
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An additional fee for a private room will be for the patient's own account unless pre-authorized by your medical scheme.